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Tips for Effective Patient Identity Queue Management
When properly managed, identity queues like roster management engine (RME) errors and potential overlays, can lay the foundation for an effective person index – one that minimizes issues and facilitates streamlined care coordination as part of an effective value-based care strategy.

Double Whammy: Epic Users Hit Twice as Hard
The recent increase in California's healthcare workers' minimum wage to $25 per hour is estimated to cost $4 billion in the 2024-25 fiscal year alone. With additional states expected to follow, this adds a layer of financial strain for hospitals. Meanwhile, Epic users are seeing more errors in their identity queues than ever – errors that require time-intensive review.